Director - Account Management, Legal

March 14

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Logo of Octus

Octus

Octus is a platform that connects professionals, enabling them to explore job opportunities, enhance their skills through various courses, and engage with a broad community. It offers resources for career development and networking, along with tools for job postings and recruitment. The platform emphasizes continuous learning, professional growth, and collaboration within a professional network.

covenants analysis • high yield • chapter 11 • bankruptcy • legal analysis

501 - 1000 employees

Founded 2013

🤝 B2B

📚 Education

👥 HR Tech

📋 Description

• The Director of Legal Account Management will be a key member of our Commercial Team, focused on growing and expanding relationships with our Am Law 200 legal clients across the Midwest and West Coast regions. • Strengthen and grow relationships with law firms at all levels • Manage all aspects of the renewal cycle for Octus’ subscription relationships • Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting double-digit growth • Collaborate with our customer success team to deliver excellent client service and customer experience • Coordinate with Octus’ product team to identify opportunities for product and platform enhancements • Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy • Prepare account plans for each customer in your book with a focus on 3-year growth targets, key relationships to maintain and develop and the competitive landscape

🎯 Requirements

• Bachelor's degree required; JD preferred • 7+ years of progressive account management experience, specializing in B2B solutions for large law firms. • Proven track record of achieving and exceeding quota and retention targets • Experience with Am Law 200 firms • Willingness to travel for client meetings throughout the assigned territory (Midwest and West Coast)

🏖️ Benefits

• Competitive health benefits • Matched 401k and pension plans • PTO • Generous parental leave • Gym subsidies • Educational reimbursements for career development • Recognition programs • Pet-friendly offices (US only)

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