Inside Sales Professional

February 18

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linqd.

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linqd. is a technology company that ignites meaningful connections between building companies, channels, trade professionals, and homeowners. We combine human intelligence, proprietary data, AI-enabled technology, and omnichannel mastery to lead your audience through their journey to conversion, acting as a catalyst for purposeful connections.

Direct Marketing • Inside Sales • Account Relationship Management • Database Development • Building Products Sales

201 - 500 employees

🤝 B2B

🛍️ eCommerce

🤖 Artificial Intelligence

📋 Description

• The Inside Sales Professional is responsible for executing sales and customer support functions with expertise, managing inbound and outbound communications across multiple channels. • This role involves supporting clients, capturing data, and managing the sales cycle while consistently meeting set goals. • The ISP must demonstrate full proficiency, leveraging prior experience to perform complex tasks under general supervision, progressively gaining independence in the role. • Strategically execute targeted outbound campaigns to existing customers, prospective customers, and past customers. • Use a softphone and keyboard to communicate effectively through written and verbal means, responding to customer's questions or inquiries. • Tailor solutions to customer needs by identifying pain points and offering relevant features and benefits. • Consistently meets sales quota by efficiently executing sales and service activities including timely lead qualification, closing sales within a short cycle. • Utilize the client electronic record platform (ERP) system(s) to manage and streamline customer interactions, ensuring data integrity by accurately capturing complete information with each activity. • Perform multiple tasks simultaneously while managing interruptions effectively.

🎯 Requirements

• High school diploma required. • An associate or bachelor's degree in marketing, a technical field, or Business, is preferred, or an equivalent combination of education and experience will be considered. • Three+ years of experience working in a B2B/B2B2C environment. • Experience in the building products industry (including but not limited to HVAC, plumbing, electrical) is preferred. • Proficient in utilizing software solutions such as Aircall, HubSpot, SalesForce, and other similar CRMs to optimize sales, customer engagement, and workflow automation. • Proficiency in Microsoft Office Suite, and web navigation with multiple tabs. • Demonstrated ability to explain policies, handle complaints, upsell, and provide excellent customer service. • Interacts politely and effectively with customers, fellow employees, and business partners. • Must maintain a flexible work schedule to accommodate client and account requirements.