Customer Success Outreach Associate

November 8

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Lone Wolf Technologies

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Back Office Management and Accounting • Websites • Front Office Management/Extranet • Mobile Products • Revenue Generation Services

201 - 500

Description

• As a Customer Success Outreach Associate, you will play a crucial role in fostering positive relationships with our customers and ensuring their satisfaction with our products or services. • You will be responsible for reaching out to customers, understanding their needs, addressing any concerns they may have, and providing assistance to maximize their experience.

Requirements

• Bachelor’s degree in business administration, marketing, communications, or related field. • Strong communication skills, both verbal and written. • Previous negotiation and objection handling experience • Excellent interpersonal skills with the ability to build relationships and trust with customers. • Problem-solving abilities and a proactive approach to customer issues. • Ability to work collaboratively in a team environment. • Familiarity with customer relationship management (CRM) software is a plus. • Prior experience in customer service, sales, or a related field is advantageous but not required.