Customer Success Outreach Associate

6 days ago

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Lone Wolf Technologies

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Back Office Management and Accounting • Websites • Front Office Management/Extranet • Mobile Products • Revenue Generation Services

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Description

•As a Customer Success Outreach Associate, you will play a crucial role in fostering positive relationships with our customers and ensuring their satisfaction with our products or services. •You will be responsible for reaching out to customers, understanding their needs, addressing any concerns they may have, and providing assistance to maximize their experience.

Requirements

•Bachelor’s degree in business administration, marketing, communications, or related field. •Strong communication skills, both verbal and written. •Previous negotiation and objection handling experience •Excellent interpersonal skills with the ability to build relationships and trust with customers. •Problem-solving abilities and a proactive approach to customer issues. •Ability to work collaboratively in a team environment. •Familiarity with customer relationship management (CRM) software is a plus. •Prior experience in customer service, sales, or a related field is advantageous but not required.