MagicSchool AI
MagicSchool AI is a leading artificial intelligence platform tailored for the education sector. It offers over 70 AI tools that assist educators in lesson planning, writing assessments, and communicating effectively. The platform is embraced by over 4 million educators worldwide and integrates with learning management systems like Google Classroom and Microsoft Word. MagicSchool AI emphasizes responsible AI use, supporting both educators and students in building AI literacy while ensuring privacy and compliance with regulations. The platform offers a wide range of resources to enhance learning experiences, save educators time, and promote AI literacy, making it a valuable tool for modern education needs.
Digital Customer Success Specialist
February 25
🇺🇸 United States – Remote
💵 $70k - $100k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
MagicSchool AI
MagicSchool AI is a leading artificial intelligence platform tailored for the education sector. It offers over 70 AI tools that assist educators in lesson planning, writing assessments, and communicating effectively. The platform is embraced by over 4 million educators worldwide and integrates with learning management systems like Google Classroom and Microsoft Word. MagicSchool AI emphasizes responsible AI use, supporting both educators and students in building AI literacy while ensuring privacy and compliance with regulations. The platform offers a wide range of resources to enhance learning experiences, save educators time, and promote AI literacy, making it a valuable tool for modern education needs.
📋 Description
Who We Are: MagicSchool is the premier generative AI platform for teachers. Role Overview: As a Digital Customer Success Specialist, provide direct support for school and district customers. Key Responsibilities: Guide new customers through onboarding, conduct training sessions, engage and follow up with customers, track and report on customer health indicators, meet renewal and expansion targets, collaborate cross-functionally.
🎯 Requirements
1–2 years of experience in tech/SaaS Customer Success or a related customer-facing role. Excellent communication skills, comfortable leading virtual training sessions and resolving customer questions quickly. Strong organization and time-management abilities, able to manage multiple customer inquiries simultaneously. Basic understanding of using CRM or Customer Success platforms (e.g., Salesforce, Gong, or similar). Passion for education and enthusiasm for helping teachers and administrators use technology effectively. Previous experience in EdTech or familiarity with K–12 education environments. Background in education (teaching or administration) is a strong plus. Exposure to Learning Management Systems (LMS) and digital training resources. Basic data analytics skills to interpret usage data and craft proactive support strategies. Experience in a fast-paced startup environment or wearing multiple hats.
🏖️ Benefits
Unlimited PTO 100% employer covered health insurance Wellness stipend 401(k) match Vision/dental insurance
Apply NowSimilar Jobs
February 25
Customer Success Manager for Checkmate; analyze data and enhance brand partnerships.
February 25
Revinate seeks a Customer Success Manager for North America to optimize client relationships and retention.
🇺🇸 United States – Remote
💵 $70k - $80k / year
💰 $39.2M Series E on 2021-08
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
February 22
Join a remote team supporting software for medical practices, focusing on client success and satisfaction.
February 20
Manage customer success and retention strategies for a remote client-focused company.
February 20
DigitalGenius seeks a Customer Success Manager to handle post-sales customer engagement in North America.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.