Customer Success Manager - EN speaking

6 days ago

Apply Now

Receive Emails with Similar Jobs

Marketing.MBA: Digital Marketing Powerhouse

WebsiteLinkedInAll Job Openings

Digital Marketing • Copywriting • Facebook Ads • Adwords • Analytics

11 - 50 employees

🤝 B2B

🛍️ eCommerce

Description

• Join Pressmaster.ai to drive client success and build strong relationships. • Act as a trusted advisor to help customers leverage our AI-driven PR technology. • Conduct onboarding sessions and deliver training materials for clients. • Monitor client engagement and provide regular performance reports. • Collaborate with product teams to advocate for client needs.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field. • 3-5 years of experience in a Customer Success, Account Management, or similar client-facing role, preferably within the SaaS or tech industry. • Strong understanding of AI-driven technologies and their application in the media and PR sectors. • Excellent interpersonal and communication skills, with the ability to build rapport and manage relationships effectively. • Proven problem-solving skills with a proactive approach to addressing client needs and concerns. • Strong organizational skills and the ability to manage multiple clients and tasks simultaneously. • Familiarity with CRM tools and customer success software. • A customer-centric mindset with a passion for helping clients achieve their goals. • Strong analytical skills and the ability to interpret data to drive client success. • Adaptability and resilience in a fast-paced, dynamic environment. • A collaborative team player who thrives in a cross-functional setting.