Experience Account Manager

6 days ago

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MarketStar

WebsiteLinkedInAll Job Openings

Lead Generation • Renewals Management • Partner Management • Channel Management • Customer Success

1001 - 5000

Description

• MarketStar is looking for an Experience Account Manager to support our Airbnb team • You will be managing and optimizing relationships with property owners for our growing Airbnb business • The perfect candidate will possess a deep knowledge of the Airbnb platform and exceptional client management abilities • Your responsibilities will include analyzing listing performance, implementing revenue optimization strategies, and providing ongoing support to ensure host satisfaction

Requirements

• 3+ years of experience in account management, partner support, or sales • Experience in multifamily account management with proven track record of consistently exceeding revenue targets • Online marketplace/SaaS platform experience a plus • Proven track record of effectively managing a leads pipeline or book of business • Proficiency in CRM software, specifically working with leads and opportunities • Excellent communication and presentation skills, with the ability to engage with clients via phone, email, and video • Strong quantitative skills and the ability to interpret and apply data to drive decision-making • Exceptional time management and prioritization abilities • Comfort working at both strategic and tactical levels in ambiguous environments • Ability to work within tight deadlines, adapt to changing priorities and balance short-term needs with long-term initiatives

Benefits

• Structured learning and career development programs • Mental health program • Generous Paid Time Off policy • Paid medical leave • Child/Dependent care reimbursement • Education reimbursement • 401k match, hardship loan program, access to financial wellness advisor • Comprehensive healthcare coverage including medical, dental, and vision