Senior Account Manager - Channel Partnership

2 days ago

Apply Now

Receive Emails with Similar Jobs

MarketStar

WebsiteLinkedInAll Job Openings

We are celebrating 35 years of creating growth for businesses around the globe!

Lead Generation • Renewals Management • Partner Management • Channel Management • Customer Success

1001 - 5000 employees

📋 Description

• Manage Relationships: Strengthen ties with partners and advertisers through regular communication. • Build strong rapport with partners and advertisers, becoming a trusted point of contact. • Communicate client feedback to stakeholders and act as a client advocate. • Lead Campaign Launches: Oversee planning, execution, and provide optimization recommendations (proactively and on a cadenced basis). • Plan and execute campaigns, providing optimization recommendations. • Primary Contact for Operations: Coordinate internal account operations and technical integrations. • Work with Ad Ops to ensure effective campaign delivery and resolve technical issues. • Educate on Advertising: Conduct training sessions, office-hours, and provide resources. • Educate advertisers on product knowledge to improve their campaigns. • Act as the technical subject matter expert (SME) for advertising best practices. • Consult on Media Plans: Advise on media plans to meet objectives and develop tailored strategies. • Develop KPI-driven recommendations and inform future strategies. • Track Key Data: Maintain accurate reporting and processes; create standardized processes (e.g., templates, reports, media planning). • Analyze performance data and develop KPI-driven recommendations. • Identify Upsell Opportunities: Pitch upsell opportunities to clients. Create, own, and track pitches and results driven. • Lead Meetings and Calls: Lead meetings and calls (alongside Partner Manager) for data review, optimizations, and recommendations (e.g., office hours, QBRs, client meetings, internal HBRs). • Drive Improvement: Enhance processes and strategies for better performance and efficiency. • Demonstrate accountability and execute deliverables in a timely manner. • Strategic Thinking: Align strategies and objectives, scale outreach. • Proactively fulfill tasks and communicate as needed. • Technical Knowledge: Conduct QA for integrations like Pixel and CAPI. Ability to quickly diagnose/troubleshoot low-level blockers. • Troubleshoot technical issues and offer solutions independently. • Flexibility: Ability to work across multiple time zones. This is a requirement. • Support international teams and meetings outside of standard working hours.

🎯 Requirements

• Fluent in English (Mandarin is nice to have) • Proven experience in managing channel partnerships and executing advertising campaigns. • Strong technical skills, particularly in troubleshooting and optimizing campaigns. • In-depth knowledge of advertising platforms and tools. • Excellent communication, presentation, and relationship-building skills. • Ability to work independently and lead initiatives. • Proactive, accountable, and committed to continuous learning and growth. • 36+ months experience with advertising programs, including at least 12 months managing mid-market/performance accounts. • Experience with MMP and MAI campaigns. • Familiarity with cross-functional team collaboration and escalation processes. • Ability to support international teams and manage time zone differences.

🏖️ Benefits

• Comprehensive VHI Health cover from day one • Structured training & career development opportunities • Education reimbursement • Paid birthday leave • Personal Hardship Loan Program • Mental health and 24/7 employee assistance program • Bike To Work Scheme / Taxsaver Leap Card Scheme • Top-performer and tenure awards