RCM Senior Account Executive

March 11

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Logo of Medusind

Medusind

Medusind is a provider of comprehensive revenue cycle management (RCM) solutions for the medical and dental industries. Offering services such as medical billing, dental billing, practice management software, and credentialing, Medusind partners with healthcare organizations and dental practices to streamline their processes and optimize their revenue cycles. The company’s solutions are designed to increase the productivity and profitability of healthcare practices, from small offices to large hospital-owned physician groups and dental service organizations. Utilizing platforms like MedClarity, Medusind integrates with existing systems and focuses on improving financial health through enhanced billing, coding, and account management.

Revenue Cycle Management • Medical Practice Mangement • Medical Billing and Coding • Practice Management Software • Dental Billing and Coding

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

💰 Corporate Round on 2019-04

📋 Description

• Medusind is a leading provider of revenue cycle management solutions to dental, behavioral health, anesthesia, pathology, emergency, surgery, radiology, and other specialties. • We are seeking a highly skilled and experienced Senior Account Executive in Revenue Cycle Management (RCM) to join our dynamic team. • This role will be responsible for overseeing and optimizing the revenue cycle process for our Radiation Oncology and Anesthesia clients, ensuring the smooth functioning of the RCM operations. • As a Senior Account Executive, you will manage key client relationships and collaborate with cross-functional teams to drive efficiency, compliance, and overall financial performance. • Serve as the primary point of contact for assigned clients, ensuring strong, long-term relationships. • Regularly communicate with clients to understand their needs, address issues, and provide updates on RCM performance. • Anticipate client concerns and proactively address potential challenges. • Oversee the entire revenue cycle process, including charge capture, coding, claims submission, payment posting, denial management, and accounts receivable follow-up. • Work with clients to identify opportunities to streamline operations, improve billing accuracy, and increase revenue collection. • Ensure compliance with industry regulations (e.g., HIPAA, CMS) and client-specific policies. • Monitor, analyze, and report on key performance indicators (KPIs) related to the revenue cycle. • Develop and deliver client-specific reports that provide insights on revenue trends, outstanding accounts, and operational performance. • Use data to drive process improvements and make recommendations for enhanced efficiency and profitability. • Investigate and resolve any escalated billing or collection issues promptly. • Collaborate with internal teams (coding, billing, compliance, etc.) to resolve complex client concerns. • Ensure timely follow-up and resolution of denied or rejected claims. • Stay up to date with industry trends, regulations, and technologies to maintain a competitive edge. • Recommend process improvements and implement best practices to optimize the RCM workflow. • Contribute to internal process documentation and training materials.

🎯 Requirements

• Bachelor’s degree in healthcare administration, Business, Finance, however level of experience in the industry also considered – Radiation Oncology experience preferred, as well as Anesthesia RCM experience. • Relevant certifications (e.g., Certified Revenue Cycle Professional – CRCP, Radiation Oncology Certified Coder - ROCC) preferred. • 5+ years of experience in Revenue Cycle Management or related healthcare finance roles. • Proven experience in client relationship management. • Deep understanding of healthcare billing, coding, compliance, and insurance processes. • Ability to analyze complex data and provide actionable insights. • Strong communication, negotiation, and interpersonal skills. • Ability to work independently and as part of a collaborative team. • Exceptional customer service skills and ability to cultivate strong relationships with clients to ensure satisfaction and retention. • Exceptional problem-solving abilities and attention to detail. • Ability to set and maintain priorities in a fast-paced client-focused environment, with multiple demands and interruptions. • Ability to work and communicate effectively with a diverse group of people including other department managers, staff, physicians, patients, and the client. • Advanced proficiency in RCM software and Microsoft Office Suite, data analytics, and process improvement initiatives. • Should be able to adapt to changes in regulations, technologies, and industry trends and adjust the revenue cycle management strategy accordingly. • Ability to monitor team performance and make adjustments as needed to improve team and individual performance. • Occasional travel may be required depending on client needs.

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