Account Manager

Yesterday

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Mercuryo

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Blockchain • cryptocurrency • FinTech • Financial Services • Acquiring

201 - 500

💰 Series A on 2021-06

Description

• Build, keep and maintain client relationships; • Onboarding and concluding contracts with new clients; • Processing incoming customer requests to connect to Mercuryo services; • Identifying customer needs and presenting related Mercuryo solutions; • Negotiating to agree on commercial terms and technical requirements; • Preparation of documents for the conclusion of a transaction with clients; • Participation in the process of technical integration; • Maintaining and developing relationships with clients; • Analysis of the financial performance of the client in order to maintain and / or increase the established profitability for the client; • Develop and implement strategic account plans to achieve revenue targets and maximize business opportunities; • Liaise with internal departments to address clients feedback, needs and come up with the best solution for the client; • Follow and achieve KPIs on quarterly basis.

Requirements

• Knowledge of English - not lower than upper-intermediate • KYC, AML, Regulatory and onboarding knowledge • Experience with JIRA • Experience in AMOCRM • Experience in payment systems • Experience in cryptocurrency projects and CC processing (will be an advantage) • Willingness to work with a large amount of information, analytical thinking, ability to work in a team • The ability to independently prioritise work • Focus on results • Experience in the fintech or financial services sector • Client oriented mindset, ability to solve complex client’s requests

Benefits

• Competitive market rate salary and performance-based incentives • 22 days annual leave with an additional 6 company days, plus bank holidays • Comprehensive health insurance plans • Extensive Benefits program • Flexible work schedule and remote work options • Professional development and training opportunities • Opportunity to shape the initiatives you’re working on • Diverse and friendly team