Metro Physical & Aquatic Therapy
Physical Therapy • Pilates • Wellness • Occupational Therapy • Billing Management
201 - 500
Call Center Support Coordinator
6 days ago
🇺🇸 United States – Remote
💵 $17 - $20 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
Metro Physical & Aquatic Therapy
Physical Therapy • Pilates • Wellness • Occupational Therapy • Billing Management
201 - 500
Description
• Under the supervision of the Call Center Supervisor, he or she will assist in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care. • Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. • Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations. • Answer a high volume of calls.
Requirements
• High School Diploma or equivalent • Strong customer service skills; ability to diffuse client frustrations • Excellent interpersonal and communication skills • Ability to use logic and problem-solving skills to resolve issues • Ability to work independently under tight deadlines in a rapidly changing environment • Excellent time management and organizational skills
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🇺🇸 United States – Remote
💰 Private Equity Round on 2021-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative