Membership Development Representative - Inside Sales

3 days ago

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Mpathic

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

🏛️ Government

📡 Telecommunications

Description

• Mpathic is hiring Membership Development Representatives (MDRs) working in a team environment to drive acquisition of new members for our customer, a leading national Catholic health sharing ministry. • Representatives navigate data in our customer’s CRM and execute inbound and outbound calls using our customer’s Contact Center platform. • MDRs document customer engagements and may be responsible for the full sales cycle from introduction to closing. • This is a 100% remote position with a high-level of team communication fostering a culture of collegiality, excellence, and fun. • Facile and compelling verbal and written articulation of Catholic health sharing extending beyond affordability to include moral, communitarian, and spiritual benefits. • Uphold and integrate the customer’s Catholic and Christian identity to foster the teachings of the Church in all aspects of job performance. • Ability to quickly build trust and rapport with prospective members and dynamically progress conversations to active engagement. • Walk prospective members through the application process. • Consistent, clear, and thorough documentation of all sales motions. • Work closely with customer’s clinical and onboarding teams. Perform other duties as assigned.

Requirements

• Demonstrably superb verbal and written communication skills. • A habit of empathy, placing the needs of prospective members above other considerations. • Knowledge of or experience with Christian health sharing ministries a significant plus. • Sales or Customer Service experience preferred, though not required. • High School Diploma or equivalent required, college degree preferred. • Strong interpersonal skills, ability to work on a close-knit team and autonomously. • Professional, courteous, and generous work attitude with a desire and ability to learn. • Ability to identify solutions based on established processes and procedures. • Meticulous habits in logging sales interactions via established business processes and tools. • Effectively drive and manage progress through sales development stages to secure increased membership for our customer. • Experience working with Office365 applications. • Experience working with CRMs and Contact Center platforms preferred. • Dedicated space to work from, with minimal background noise during calls and online meetings. • High speed internet connection (with reliable Wi-Fi if applicable) and a late model computer. • Must clear all required background checks. • Must be able to provide proof of eligibility to legally work in the United States.