Account Executive, Hospitality

November 8

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Logo of NCR Corporation

NCR Corporation

Enterprise technology for the banking, retail and hospitality industries.

10,000+

💰 $820M Post-IPO Equity on 2015-11

Description

•Communicate and inspire a vision for the business to customers •Responsible for managing the NCR VOYIX Hospitality accounts to ensure both high customer satisfaction as well achievement of the account financial goals •Develop account specific plans focused on maximizing customer satisfaction on solutions already deployed in the account and to position and introduce the entire portfolio of solutions offered by •Builds and maintains senior-level customer relationships through consultative selling and promoting customer confidence in NCR VOYIX •Must be able to strike the right balance between building and maintaining high level of customer satisfaction with existing products and services and identifying ways to expand the business portfolio within the named accounts •Coordinates with other parts of the NCR VOYIX organization to be able to meet client commitments •Implements structured and consistent communication framework to ensure the relevant stakeholders have up-to-date visibility into the account status and opportunities to identify and implement corrective actions early in the process •Partners with other business units to expand cross-sell opportunities •Negotiates multi-year software and services contracts •Work with senior management to develop territory strategy •Understands the customer’s business objectives and ensuring NCR VOYIX is viewed as a strategic partner to help meet these goals •Manages the sales process: Build funnel – know how to prospect and run lead campaigns Qualify leads – can the customers use our solutions and do they have budget Identify decision makers - have a discussion about business issues Develop relationships outside IT – tie our solutions to business problems Close – negotiate contractual and financial terms •Ensures ongoing customer satisfaction during presales and post sales engagements •Communicates effectively and driving cross fuNCRional teams to ensure customer success

Requirements

•Bachelor’s degree or equivalent in a related discipline •5-8 years + of related business and sales management experience along with a proven track record of success in technology sales •In-depth experience and understanding of the Hospitality market and related competition •Proven track record in sales •Background in SaaS and/or application software •Demonstrated history of managing the sales process and developing strategic roadmaps which align customer needs, issues and opportunities with industry best practices and solution offerings •Strong communication and interpersonal skills, including establishing credibility and trust with cross fuNCRional teams that can impact your customer including engineering, development, finance, legal and professional services organizations •Significant business acumen •Ability to forge and leverage exceptional internal and customer partnerships •Experience in developing and executing solution sales strategies •Ability to work and manage in a matrix management environment •Available for 50% regular travel to support named accounts

Benefits

•Medical Insurance •Dental Insurance •Life Insurance •Vision Insurance •Short/Long Term Disability •Paid Vacation •401k

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