Business Development Manager

February 24

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NICE

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NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000 employees

Founded 1990

🤖 Artificial Intelligence

📡 Telecommunications

☁️ SaaS

📋 Description

• Come and make a real impact, The Back Room is growing fast, helping over 150 accounting firms across the world offshore their tax and compliance work, freeing up their time and capacity to grow and develop onshore capabilities and deliver value-added advisory services to their clients. • We have taken our vision and proven business model from New Zealand and the Philippines to the world and now have clients across New Zealand, Australia, the United States, Canada, and the United Kingdom. • As a company, we pride ourselves on a people-first culture; we provide unique opportunities that are equally challenging and rewarding and an environment where people are celebrated for the impact they make, encouraged to bring their whole selves to work, and supported to grow and develop. • The Back Room has a proven business model building and training offshore teams for our Accounting and Bookkeeping partners, allowing them to gain time and financial freedom to grow their business, expand their value-driven advisory offerings to clients, and build the onshore capabilities of their onshore teams. • This is an opportunity to be part of a fast-growing, global leader in offshoring for the Accounting and Bookkeeping industry that’s making a significant difference in the lives of Accounting and Bookkeeping Firms - for practice owners, their teams, and their clients - and of course for our amazing staff in the Philippines and Colombia. • The role will have you working with a growing local and wider global team with specific responsibility for growing new business and nurturing existing relationships and opportunities with The Back Room customers across the United States. • We’re looking for a proven sales professional, with a genuine passion for building relationships within the accounting industry.

🎯 Requirements

• Have a minimum of three (3) years of sales experience in enterprise solutions • Have experience working with accounting or bookkeeping firms as a business development professional (non-nego experience) • Genuinely enjoy building trusted relationships and leading customers through the buying journey • Be a boss at generating and qualifying sales opportunities while maintaining a strong sales pipeline through to close • Be super driven, and a self-starter with a proven track record of nailing your sales targets and being a top performer • Have an understanding of the accounting industry and the opportunities and challenges that accounting practice owners face • Be an authentic and compelling communicator and comfortable presenting to an audience of (typically) senior stakeholders • Be able to demonstrate success in developing your customer's business that goes beyond just ‘making the sale’ • Be able to work autonomously and be productive while working remotely or traveling