Account Executive - FMCC

March 4

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NICE

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NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. • Focused on Communications Compliance, Communications Surveillance, Trade and Market Surveillance, as well as Compliance Archive you will be driving new business growth within a designated set of accounts or territory. • This involves prospecting, qualifying, developing, and closing Enterprise SaaS deals while leveraging strong relationship management skills. • By utilizing consultative selling techniques, you will align client needs with our best-of-breed solutions focused on solving critical problems for Financial Services companies. • Success in this role entails not only nurturing existing relationships but also actively identifying and capitalizing on opportunities to expand Actimize's presence across the region. • Developing, implementing and maintaining individual sales plans • Uncovering and creating new opportunities for named accounts • Creating, driving and closing new business • Achieving and exceeding annual sales quotas • Cultivating and maintaining strong client relationships • Driving new relationships especially in the C Suite and with adjacent lines of business • Owning the customer experience with a strong focus on customer satisfaction and retention • Applying best practice sales methodologies and tools • Using Salesforce for opportunity, campaign and customer/opportunity management.

🎯 Requirements

• Experience in the financial sector in the sell-side or buy-side • Familiarity with the associated regulatory requirements in EMEA • Prior experience of sales, and sales leadership in Financial Services Enterprise software (applications and services) within the Sector. • +6 years of Successful sales experience • Experience of selling complex, large scale software solutions, directly and via partners • Existing finance sector contacts, relationship and client management skills that effectively builds trust and credibly • Ability to understand and position the value and compelling benefits a business can derive from NICE Actimize Compliance solutions • Creative thinker. Commercially astute. • Energetic and highly motivated. Very organised. • Excellent sales competences – presentation skills, negotiation, planning, accurate forecasting • Degree or MBA calibre required.