SAM Account Executive

3 days ago

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NICE

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Make experiences flow.

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000

Description

• The SAM Account Executive will be accountable for delivering world-class account management and business direction to NICE CX's most important customers. • Building long-term relationships with new and existing customers by understanding their business goals. • Proposing enhancements to products and/or services, and addressing how clients can achieve better business outcomes by leveraging NICE CX's technology products.

Requirements

• 4+ years applicable experience in the account management function in customer service, call/contact center and/or service delivery. • Working technical knowledge of contact center software/design/functionality. • Experience in managing the business aspects of large Enterprise-level customers.

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! • There are endless internal career opportunities across multiple roles, disciplines, domains, and locations.