Customer Support Agent

4 days ago

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OneTouch Direct

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Sales • Marketing • Customer Service • Outbound Calling • Inbound Calling

1001 - 5000

Description

• OneTouch Direct is not your typical Call Center. • Customer Service Representatives will handle inbound customer service calls for a leading healthcare payments company. • If you have strong communication skills, apply today! • Provide inbound customer service for a leading healthcare payments company. • Consistently provide a great customer experience. • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries. • Collect prompt and accurate customer feedback. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process.

Requirements

• 1-2+ years of customer service experience; healthcare preferred • Excellent communication skills • Ability to respect and maintain customer and client confidentiality • Intermediate to advanced computer skills • Background check & drug screening required

Benefits

• Full time. 40 hours per week schedule with overtime opportunities! • Great pay. Hourly base salary + benefits! • Training. Paid training & development • Benefits. Health Care Plan (Medical, Dental & Vision) • Growth. Opportunity for professional and personal growth • Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment