Assistant Account Manager - Patient Engagement

August 6

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OPEN Health

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Market Access • Brand Communications • Medical Communications • Market Research • Public Relations & Advertising

501 - 1000

Description

• Our Patient Engagement teams partner with pharmaceutical, biotech companies and their patients to infuse the patient experience into company programming and communications. • Our Assistant Account Managers support Account Managers and Patient Relationship Management (PRM) teams on day-to-day business and deliverables related to Patient Engagement Programs. • This includes setting-up internal and external meetings for assigned brands, conducting status meetings, internal project workflow and management of Medical, Legal and Regulatory (MLR) processes as needed. • They handle supporting the team with the coordination and management of all patient and caregiver travel associated with client specific programs.

Requirements

• Bachelor's degree in business, marketing, communications, biology, life sciences, or related field • Several years of project or account management experience including comprehensive knowledge of patient engagement or advocacy project types • Ability to manage multiple and sometimes competing challenges, issues, and priorities with the ability to delegate and set clear expectations • Proficiency in MS365 including Word, PPT, Excel, Outlook, and Team; experience with Cvent and Concur is a plus • Proven track record of successfully working with pharma clients or working in a fast-paced agency environment • Ability to apply passion and empathy when working with patients and caregivers • Ability to work both independently and in a team structure • Excellent written and verbal communication skills • Adept problem solving and decision-making skills • Excellent organizational and multi-tasking skills • Excellent listening and presentation abilities • Ability to establish and maintain excellent relationships with Account Managers, PRMs, the Patient Engagers (as needed), and internal cross functional team members

Benefits

• Competitive pay, generous paid vacation and holidays, and health insurance programs across all our locations • Ongoing training and development opportunities which foster and shape your individual career path • An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program • The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing • Diverse, inclusive culture that encourages you to bring your whole self to work