Enterprise Account Manager
Yesterday
🇺🇸 United States – Remote
🐊 Florida – Remote
💵 $70k - $78k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
🦅 H1B Visa Sponsor
Description
• Manage a premium portfolio of restaurant groups and strategic accounts. • Maintain a high client retention rate and foster customer satisfaction. • Drive deep utilization of OpenTable services. • Build meaningful, high-level relationships with decision-makers. • Conduct face-to-face business reviews and deliver tailored training. • Resolve critical issues and gather feedback for product enhancements. • Collaborate with cross-functional teams to deliver exceptional client support. • Shape account management strategies and drive revenue growth. • Help restaurants optimize their operations with data-driven insights. • Represent best-in-class solutions in the restaurant industry.
Requirements
• 5+ years of experience in restaurant management or account management (F&B Management experience within a hospitality group is preferred). • Proven expertise in consultative selling/account management and a deep understanding of restaurant operations. • Ability to challenge and reframe clients’ perspectives to drive meaningful outcomes. • Strong aptitude for data-driven decision-making and providing actionable insights. • Exceptional organizational, time management, and cross-departmental collaboration skills. • Thrives in unstructured, entrepreneurial environments. • Experience with CRM solutions like Salesforce (preferred). • Familiarity with OpenTable software and/or restaurant table management software is a plus
Benefits
• Generous paid vacation • Day off on your birthday • Company-matched retirement plans • Company-wide week off each year • Work from (almost) anywhere policy • Health, dental, and vision insurance plans • Flexible Spending Accounts • Headspace Subscription • Company-paid therapy sessions through SpringHealth • Paid Volunteer Time • Universal Paid Parental Leave
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