Account Representative - Remote

2 days ago

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

💵 $47k - $77k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Orbia

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Orbia is a global company driven by the purpose to advance life around the world. With a 65-year legacy of basic and advanced material innovation, purpose unites our six leading businesses and propels us forward with the agility of a startup. Across the Polymer Solutions (Vestolit and Alphagary), Building and Infrastructure (Wavin), Precision Agriculture (Netafim), Connectivity Solutions (Dura-Line) and Fluorinated Solutions (Koura) sectors, our team of over 23,000 is thinking big and working smart to solve some of the toughest challenges of our time. From creating solutions to deliver clean water, secure food supplies and reliable information to steering material advances that power the future of green and smart cities, transportation and healthcare, we never settle for 'good enough' when there's an opportunity to advance life for the better.

10,000+ employees

🌾 Agriculture

⚡ Energy

📋 Description

• Account Representative responsible for managing multiple accounts/clients. • Make decisions using independent judgment on pricing and customer satisfaction. • Main point of contact for clients, resolve inquiries, and provide outstanding customer service. • Engage with team for efficient order processing and track customer orders.

🎯 Requirements

• 3 years of customer service or account management experience where you had to problem-solve issues for clients, handle quoting, pricing, order tracking, shipment delivery, and provide outstanding customer service. • Strong computer proficiency in Microsoft tools (Word, Excel, Outlook) as you will be entering data in SAP; if you have any ERP or CRM system experience, that is a plus. • The ability to embrace new process methodologies, new technology, and innovative ideas. • Problem-solving and analytical skills are a must because there will be situations to problem-solve like handling complaints, credits, returns, resolving pricing discrepancies as well as working to determine accurate pricing within the provided guidelines. • Teamwork Is Key!

🏖️ Benefits

• 401k with a 6% company match (the company will automatically contribute an extra 3% of your plan-eligible pay to your 401k). • Multi-tier benefits (Medical, Dental, Vision) that you can tailor for yourself and dependents which include Employer-paid Short-Term Disability, Long-Term Disability, & Life Insurance. • Wellness Employee Assistance Program (EAP), paid parental leave, Fitness & Weight-loss Reimbursement. • Additional benefits include tuition reimbursement, 11 paid company holidays, paid vacation time, paid sick time, career development opportunities, and many other benefits in a collaborative culture that focuses on work & work-life balance, innovation, & teamwork. • Benefits start on day one!