Senior Patient Account Representative

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OU Health

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Healthcare • Nursing • Critical Care • Direct Patient Care • Level I Trauma Center

10,000+ employees

⚕️ Healthcare Insurance

Description

• General Description: Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution. • May reconcile daily IDX system receivables reports. • May balance monthly transactions and provide summaries to faculty and department administration. • Essential Responsibilities: Patient scheduling, Patient registration, Review patient admitting records and extracts relevant information, Records patient identification and demographic information in the computerized billing system, Contacts agency representatives to verify type and extent of coverage, Charge entry, Performs preliminary review of source documents, Transcribes and/or verifies data from source documents, Batch charges, Generate cash totals, Enter charges, Balances batches, Billing, Works with all areas of the organization, Completes processing of all inpatient and outpatient documents, Assists in resolving department problems, Maintains records of charges, payments, third party charges, etc., Collection, Answers patient’s questions, Handles correspondence regarding collection activity, Identify patient accounts for collection action, Coding, Record CPT codes, Record ICD-9 codes, Follow-up, Initiates contact with patients, May process incoming and outgoing mail, Contacts insurance carriers regarding non-payment, Reviews denials, Payment posting, Posts receipts to proper patient accounts, Assists in reviewing and balancing IDX transaction reports, Reconciles daily IDX receivables reports, Prepares billing statements, Credit balance resolution, Review daily billing and accounts receivable credit balance reports, Prepare daily refund check requests, Post refund checks

Requirements

• Education: None required. • Experience: 1.5 years of experience in Medical Billing, Medical Collections, Medical Billing Systems (IDX or other billing system). • Licensure/Certifications/Registrations Required: None required. • Knowledge, Skills, and Abilities: Attention to detail, Excellent verbal and written communication skills, Proficient with the use of Microsoft Office tools

Benefits

• PTO • 401(k) • medical and dental plans • many more