Senior Account Manager

November 5

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Outreach

WebsiteLinkedInAll Job Openings

Technology and Sales

1001 - 5000

Description

• Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. • Designed to help companies win by accelerating decision making. • The role involves retaining customers and identifying growth opportunities across the platform. • You will manage relationships, renew contracts, and drive platform adoption. • Expected to act as trusted advisors throughout the customer’s journey.

Requirements

• Bachelor's degree in a relevant field or the equivalent work experience • At least eight years of either sales lifecycle management, account management, or customer success experience, preferably in a SaaS environment • Ability to navigate complex networks within an organization • Strong business acumen to drive transformation and customer outcomes with a complex software • Experience demonstrating value realization in a product, platform, or service • Negotiation skills • Project management skills • Effective problem-solving skills • Effective time management and prioritization skills • Ability to synthesize data from multiple sources to make a decision • Have a deep understanding of sales operations, sales team strategies, methodologies and KPI’s • Knowledge of various sales methodologies to apply them to customer usage of the Outreach platform • Ability to influence decisions without direct authority • Strong financial acumen to be able to showcase metrics and potential ROI • Ability to manage and navigate complex renewals and expansions sales cycles (up to 4 months) • Ability to build and cultivate strong, trusting relationships and partnerships, both internally and externally • Effective communication skills, both written and verbal, with the ability to tailor messaging appropriately for the audience • Effective active listening skills, with a desire to seek to understand • Executive presence, strong interpersonal skills, strong emotional intelligence and empathy • Team player with a high sense of drive and initiative to keep opportunities moving forward

Benefits

• Generous medical, dental, and vision coverage for full-time employees and their dependents • Flexible time off • 401k to help you save for the future • Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military • A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Plus, unlimited snacks and beverages in our kitchen • We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status