Follow Up Analyst

4 days ago

🇺🇸 United States – Remote

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Ovation Healthcare

WebsiteLinkedInAll Job Openings

revenue cycle • clinical services • supply chain • hospital management • hospital operations

201 - 500 employees

Founded 45 years

⚕️ Healthcare Insurance

☁️ SaaS

📚 Education

Description

• Follow up on unpaid claims with insurance carriers after specified claim age. • Contact patients to collect on past due balances and/or set up on payment plans. • Answer incoming calls on the customer service line as well as rotating on the voicemail line for customer service and contacting those patients back. • Reviewing patient balances and referring the account to collections when applicable. • Contact insurance companies via telephone, portals, and email requests to inquire on claims denied in error or on claims where there is further information needed in order to resolve for payment. • Utilize multiple online websites and portals to research claims. • Identify denial trends and other issues with insurance carriers and report to lead for review to assist in preventing future denials. • Process appeals on denied claims

Requirements