Strategic Account Management, Team Lead

October 20, 2024

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Papaya Global

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Papaya Global is a leading PayTech company specializing in cross-border payroll and payment solutions. The company offers a comprehensive platform that automates global payroll, payments, and workforce management, serving businesses in over 160 countries. Papaya Global provides a range of services including contractor payments, employer of record (EOR) solutions, and real-time payment processing, leveraging technology to enhance payment accuracy, transparency, and regulatory compliance. It integrates with various platforms through APIs and offers advanced data analytics, fraud prevention, and data security to support global enterprises and streamline payment operations.

Global Payroll • Payroll • Payments • HR • global payments

501 - 1000 employees

💳 Fintech

☁️ SaaS

🤝 B2B

📋 Description

• Papaya Global is a rapidly growing, award-winning B2B tech unicorn. • The Account Manager is responsible for nurturing and growing client relationships within enterprise-level accounts. • Collaborate with the Director of Account Management, drive revenue generation, manage partnerships, and contribute to RFPs. • Manage, mentor, and inspire a regional Account Management team. • Work with teams to build and maintain strong client relationships and optimize client interactions. • Ensure exceptional service delivery and conduct regular partnership calls.

🎯 Requirements

• Bachelor's degree in business, marketing, or a related field. • At least 3 years’ experience in a team lead role • 5-7 years' experience in account management or sales • Must demonstrate effective leadership, negotiation and problem-solving skills. • Proven track record in both developing new relationships and nurturing existing ones, particularly with mid-level accounts • Excellent interpersonal and communication skills. • Proficiency with CRM software and project management tools. • Strong analytical and problem-solving abilities. • Knowledge of Payroll, HRIS, or Fintech industries. • Collaborative team that is easily adaptable to a fast-paced environment.