Sales Development Representative - SDR

4 days ago

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parcelLab

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Customer Lifetime Value • Customer Retention • Performance Reporting • Post purchase experience • Post-Purchase Communication

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Description

• parcelLab, the leading Operations Experience Management platform, is growing internationally! We're looking for the best talent from across the world to help us bring people and brands closer together. • We are looking for a full-time Sales Development Representative (SDR) based on the East Coast (EST time-zone) to join our US Sales Team. • As a Sales Development Representative (SDR) at parcelLab, you'll be responsible for the creation of new qualified sales opportunities. You will identify and reach out to key people within the target companies, build rapport with potential customers, share relevant insights into our product with them to awake interest and qualify these opportunities before handing them to the respective Account Executive to support them further. You will conduct outreach through e-mail, on the phone or via social media sites, such as LinkedIn.

Requirements

• 1-2 years' experience in a business development-focused role, selling a B2B SaaS solution • Strong listening skills, with the ability to build rapport, influence others and maintain relationships • Proven track record demonstrating strong articulation of a product's selling points via phone, e-mail or social media • Demonstrated ability to explain complex and technical issues clearly • Prior experience of using Salesforce or a similar CRM tool • Well-organized, with excellent time-management skills • Positive attitude and demonstrated ability to deal with rejection • Legally authorized to work in the United States • Excellent verbal and written communication skills • Self-motivated and able to work autonomously • Nice-to-haves • Completed Bachelor's degree • Strong technical aptitude • Knowledge of the Retail/Ecommerce sector • Experience working in MarTech • Prior experience working in a startup/scale-up environment

Benefits

• Plenty of room for your own ideas...space to try, fail and learn! • Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities • Equipped with the latest MacBook or PC, as a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices? No problem! Find yourself a co-working space instead, and we’ll help cover the costs • Career development opportunities, including our Leadership Development Program, as well as online language courses, available budgets for further training and access to LinkedIn Learning • Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform TELUS.health • Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites • Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you’ll love working here!