Expansion Account Executive

19 hours ago

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PartsTech

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Automotive Aftermarket • E-Commerce • Data Technology • User Experience • AutoTech

51 - 200

Description

•PartsTech creates automotive e-commerce technology to help businesses run effectively. •As an Expansion Account Executive, you will oversee reactivating churned customers and upselling a SaaS product to existing customers. •Establish and develop customer relationships that promote retention and loyalty, while providing support.

Requirements

•3+ years of experience in Sales or Onboarding, preferably at a SaaS company or tech startup. •Experience working in a fast-paced, startup environment using Business Intelligence tools to analyze data. •Strong collaboration and influencing skills, able to partner with customers in developing their strategic direction. •Customer Relationship Management experience, acting as a trusted business advisor. •Strong analytical, technical, and statistical skills with proven ability to process vast amounts of data into meaningful information. •Hunter mentality. •Detail-oriented with the ability to rapidly learn and incorporate new concepts, business models and technologies. •Self-starter with the ability to thrive in an environment with multiple priorities and evolving demands. •Intrinsically motivated, with the ability to work independently and in a team environment. •Strong organizational and time management skills. •Impeccable customer service skills and knowledge of best practices in customer service and retention. •Proficient with applicable software applications. •Strong aptitude for technical software products. •Self-driven and proactive in nature. •Genuine passion for supporting customers to get the most out of their experience

Benefits

•Generous PTO •Health Insurance •Dental Insurance •Vision Insurance •Health Savings Account •Flexible Spending Account •401(k) + Company Match •Life Insurance •Remote Work •Pet Insurance •Employee Assistance Plan •Dependent Care FSA •Supplemental Insurance •Commuter Benefits •Paid Parental Leave •Summer Fridays •Annual Events