Financial services innovation • Financially underserved • Alternative financial services • ACH • Credit
201 - 500
4 hours ago
Financial services innovation • Financially underserved • Alternative financial services • ACH • Credit
201 - 500
• The Senior Client Success Manager will oversee the most critical customer accounts, driving strategic initiatives and leading high-impact projects. • This role involves substantial client-facing responsibilities, including giving product demos, setting up presentations, and proposing solutions that transform the merchant payment experience. • The ideal candidate will manage complex, high-value relationships while aligning client success strategies with overall business objectives.
• Strong understanding of payments platforms, including batch processing, API integration, and data exchange. • A minimum of 7 years of experience in client success, account management, or sales, with a focus on managing high-value, complex customer relationships in a B2B environment. • Proven success in driving revenue growth and meeting sales targets through consultative sales and account expansion. • Ability to give technical product demos and explain complex payment solutions in a clear, engaging manner. • Demonstrated experience in leading high-impact projects that align with broader business goals. • Ability to think strategically, manage cross-functional teams, and drive initiatives that enhance customer relationships. • Strong interpersonal skills with the ability to build relationships and influence executive-level stakeholders. • Excellent verbal and written communication skills, with the ability to articulate value propositions and negotiate effectively. • Bachelor’s or Master’s degree in Business, Marketing, or a related field.
• Base salary per year (paid semi-monthly) • Fast- paced and professional work culture • Stock options with standard startup vesting - 1 year cliff; 4 years total • $50 monthly communication expense stipend to go towards your phone/internet bill • $250 stipend to enhance your WFH setup • Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200) • Premium medical benefits including vision and dental (100% coverage for employees) • Company-sponsored life and disability insurance • Paid parental bonding leave • Paid sick leave, jury duty, bereavement • 401k plan • Flexible Time Off (our team members typically take off ~3-4 weeks per year) • Volunteer Time Off • 13 scheduled holidays • 2x / year in-person team meet-ups
Apply Now4 hours ago
51 - 200
Senior Customer Success Manager at Ordergroove enhances client relationships and success.
🇺🇸 United States – Remote
💵 $100k - $160k / year
⏰ Full Time
🟠 Senior
🏆 Customer Success
🗽 H1B Visa Sponsor
5 hours ago
51 - 200
Ensure clients have a successful experience with Enerex's software solutions.
🇺🇸 United States – Remote
💰 Debt Financing on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
5 hours ago
51 - 200
Brave Health seeks a remote Coordinator to engage referral partners.
🇺🇸 United States – Remote
💵 $21 / hour
💰 $40M Series C on 2022-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
6 hours ago
201 - 500
Manage customer relationships at Kiavi, a leading lender for real estate investors.
🇺🇸 United States – Remote
💵 $56k - $80k / year
💰 $158M Debt Financing on 2023-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🗽 H1B Visa Sponsor