Claims Director

2 days ago

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Penn Mutual

WebsiteLinkedInAll Job Openings

Life Insurance and Annuities

1001 - 5000

Description

• Deliver best-in-class service experience for Financial Professionals, Customers, and Beneficiaries in Claims process. • Provide leadership and oversight for all aspects of the Claims process. • Lead Claims process, implement strategies and foster strong relationships with stakeholders. • Build and mentor a high-performing team and enhance operational excellence in Claims management. • Ensure compliance with regulatory requirements and mitigate risks associated with Claims activities.

Requirements

• Deep understanding of the various distribution models (Broker/Dealer, Career, Independent, Direct) and the nuances of each to ensure appropriate procedures, controls and service models. • Proven experience with market tools and platforms in the Claims space. • Solid understanding of all aspects of the claims function for life and annuity products. • Proven leadership experience in driving initiatives, managing teams, and delivering results in a complex organizational environment. • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions to improve business outcomes. • Excellent communication skills with the ability to effectively engage and influence stakeholders at all levels of the organization. • Deep understanding of the risk and control functions, reconciliation and regulatory requirements of all aspects of Claims back-office administration.