Pharmacy Operations Specialist

October 23

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Phil, Inc.

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Patient Access • Channel Strategy • Distribution Network • Provider Engagement • Field Team Enablement

51 - 200

Description

• Founded in 2015, Phil is a San Francisco-based, Series D health-tech startup. • Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. • The Pharmacy Operations Specialist role will help ensure timely processing for our patients. • You will be a part of a dedicated team focused on driving patient outcomes through reviewing scripts. • The successful candidate will respond to client inquiries regarding the status of specific orders. • As the first line of contact with manufacturers, build relationships through proactive reporting and education.

Requirements

• Licensed technician in Arizona or Ohio, or PTCB certified. • Prior pharmacy technician experience and use of proprietary software to process prescriptions. • Ability to work with cross-functional teams in order to resolve script level issues. • Willingness to learn and understand operational workflows in order to quickly determine root cause. • Prior experience working with external clients with a demonstrated ability to communicate effectively to resolve questions or concerns. • Solution-oriented approach to find creative solutions for our clients. • Ability to work with cross-functional teams in order to resolve client issues. • Excellent written and verbal communication skills. • Team player who wants to help build up others. • Experience in pharmacy or healthcare (preferred).

Benefits

• Ground floor opportunity with one of the fastest-growing startups in health-tech. • Fully remote working environment. • Competitive compensation (commensurate with experience). • Full benefits (medical, dental, vision). • 401(k) contribution opportunity.