Senior Finance Operations Account Manager

October 31, 2024

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Pilot.com

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Pilot. com is a leading provider of back-office services for startups and small businesses in the United States. Specializing in bookkeeping, CFO services, and tax preparation, Pilot. com offers tailored financial solutions to help businesses establish a strong financial foundation and achieve sustainable growth. Their expertise extends to various industries, including consumer goods, retail, and professional services. With a team of over 250 US-based accountants and finance specialists, Pilot. com is dedicated to delivering scalable and tech-forward solutions, ensuring seamless integration with existing business tools. They are renowned for their deep industry knowledge and commitment to client success.

51 - 200 employees

💸 Finance

🤝 B2B

☁️ SaaS

📋 Description

• Pilot is building a first-of-its-kind, hybrid software/service solution to tackle the financial back office (bookkeeping, tax, CFO, etc.) • The Finance Operations team partners with our customers to support them in their business goals. • You will leverage our advanced tech to eliminate common errors and deliver an elevated customer experience overall. • This is a hybrid role based in our Nashville Ops HQ, with the opportunity to apply to become remote upon demonstrated good performance. • Beyond that, your feedback is key to building our product, and you may have opportunities to support our R&D teams in building better accounting automation, more efficient workflows, or more intuitive designs for our customers.

🎯 Requirements

• 5-7+ years in a finance, accounting, consulting or business role and B.S. or MS. in related field (i.e. Accounting, Business, Operations, Economics) • Tech savvy and a fast learner — the institutions we work with, the software we utilize, and the customers we support change quickly, so we must learn and adapt quickly in response • Highly organized and detailed with an eye towards process • Demonstrated problem solving and critical thinking skills • Can prioritize multiple tasks and appropriately escalate on a timely basis • Contributes to a culture of inclusion and belonging on the team • Willingness to mentor and coach newer or more junior members on the team • Excellent verbal and written communicator • Proficient in Excel/Google Sheets

🏖️ Benefits

• Flexible vacation/time-off policy • All federal holidays are observed • Competitive benefits package including wellness benefits such as Modern Health, Headspace, One Medical, Aaptiv and Rightway • Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks • 401(k) plan