Pink Callers is a professional answering service specializing in providing customer service representatives (CSRs) for home service businesses earning 7 figures or more, such as HVAC, plumbing, electrical, and general contracting companies. The focus of Pink Callers is on proactive communication and problem-solving, ensuring customer inquiries are addressed swiftly and efficiently. Their services include managing incoming and outgoing phone calls, CRM management, email monitoring, and lead tracking across various marketing platforms.
crm β’ customer care β’ office services β’ answering service β’ csr
March 29
πΊπΈ United States β Remote
β° Full Time
π’ Junior
π‘ Mid-level
π§βπΌ Account Executive
Pink Callers is a professional answering service specializing in providing customer service representatives (CSRs) for home service businesses earning 7 figures or more, such as HVAC, plumbing, electrical, and general contracting companies. The focus of Pink Callers is on proactive communication and problem-solving, ensuring customer inquiries are addressed swiftly and efficiently. Their services include managing incoming and outgoing phone calls, CRM management, email monitoring, and lead tracking across various marketing platforms.
crm β’ customer care β’ office services β’ answering service β’ csr
β’ Identify and pursue new business opportunities to drive revenue growth β’ Establish, develop, and maintain strong relationships with prospective clients β’ Manage leads and client interactions in HubSpot CRM β’ Meet and exceed sales goals and key performance metrics β’ Prepare and present compelling sales presentations to potential clients β’ Collaborate with the marketing team and attend weekly standups β’ Understand and effectively promote company services and programs β’ Respond to client inquiries about services, pricing, and availability via phone, email, and text β’ Analyze client needs and provide feedback for potential new services β’ Travel occasionally for industry events or client meetings (may include overnight travel)
β’ Associate degree or 2+ years of B2B sales experience β’ Strong understanding of sales systems and processes β’ A commitment to exceptional customer service β’ Excellent interpersonal skills and the ability to build rapport with clients, vendors, and teammates β’ Experience with HubSpot, Slack, Trello, Zoom, Excel, and CRM platforms β’ Comfortable working in a fast-paced and evolving environment β’ Knowledge of service trades (HVAC, plumbing, etc.) β’ A team player with a heart of gratitude, humility, and a passion for helping others succeed
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