Strategic Account Director

May 17

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Plusgrade

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Plusgrade is the ancillary revenue powerhouse for the global travel industry.

Revenue upgrade platform for the airline industry • Merchandising • Ancillary Revenue • Upsell • Ancillary Revenue Powerhouse

51 - 200

💰 $5.2M Grant on 2022-11

Description

• Own and manage a portfolio of key strategic accounts: You will be responsible for the overall health and growth of your assigned accounts, exceeding revenue targets and driving deeper engagement. • Build and develop strategic account plans (ADPs): Work with your partners to define their business goals and objectives, then implement customized plans to achieve them. • Orchestrate the execution of our ADPs with the Partner Success Manager, with alignment with the other stakeholders • Build strong, long-term relationships: Cultivate trust and rapport with key decision-makers, becoming a valuable advisor and champion for their success. • Negotiate and close on contract renewals: With the support of VP PSM, Secure contract renewals, leveraging your deep understanding of your partner’s needs and our value proposition • Collaborate cross-functionally: Partner with internal teams (Product, Marketing, Finance, etc…) to ensure seamless experiences and drive successful outcomes. • Analyze data and measure results: Track key metrics and KPIs, providing insights and recommendations to optimize client engagement and maximize value. • Identify and proactively address your partner’ needs: Stay ahead of the curve, anticipating challenges and opportunities before they arise, and proposing solutions that add strategic value.

Requirements

• 10+ years of experience in account management, ideally with a focus on strategic accounts • Proven track record of exceeding revenue targets and driving significant account growth. • Deep understanding of sales cycles and the ability to navigate high-level stakeholder relationships. • Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. • Exceptional communication and interpersonal skills, with the ability to build trust and influence at all levels. • Strategic thinking and a consultative approach, with the ability to tailor solutions to unique client needs. • A passion for exceeding expectations and a relentless drive to win.

Benefits

• RRSP/401(k) Matching • Comprehensive Health Plans • Flexible Paid Time Off • Travel Experience Credit • Annual Wellness Credit • Team Events and Monthly Lunches • Home Office/Commuter Credit • Work From Anywhere Program • Parental Leave Top Up • Adventure Pass