Customer Director - Health & Life Sciences

Yesterday

Apply Now

Receive Emails with Similar Jobs

Point B

WebsiteLinkedInAll Job Openings

We solve the world’s most complex business challenges through leading industry expertise and capabilities.

Customer Experience • Growth Investments • Workforce Experience • Operations Excellence • Healthcare

501 - 1000

Description

• Point B is a consulting firm specializing in business transformation and technology services. • The Customer Director (CD) partners with Growth Leadership to drive success across strategic customers. • Responsible for growing and managing revenue and profitability for a portfolio of customers. • Engages in community and industry organizations relevant to customers. • Ultimately accountable for meeting revenue and solution growth targets across portfolio of accounts. • Actively engages in Point B’s Diversity, Equity and Inclusion (DEI) efforts.

Requirements

• B.A. or B.S. degree required. MBA encouraged • 15+ years of experience in a senior consulting and Client leadership role • Minimum of 15 years in relevant industry • Deep knowledge of a customer or industry segment proven strong networking ability • Existing relationship and ability to build new relationships with the strategic customers/targets, with a focus on C-level and SVP relationships at the client • Proven track record in business development $10-20m+ revenue per year • Proven ability to design and sell outcome-based engagements, including the development of pricing models of deals $1m+ • Business management experience, including growing and managing a large customer with profit/loss responsibility, and strategic planning at the customer and/or portfolio level • Provided expertise and strategic insight to solving complex business problems, transformational initiatives and executive leadership • Worked as an effective leader across multiple industries and business areas • Experience developing others • Strong business community relationships specific to a Point B, Inc strategic customer/target • Demonstrated experience growing customer business in within the range of professional services • Solid working knowledge of strategic, budgeting and sales planning • Strong ability in deal shaping and negotiation, including complex procurement cycles

Benefits

• Flexible, competitive base pay • Short and long-term incentives • Leadership development opportunities • Culture designed to help individuals flourish