Customer Director - Health & Life Sciences

September 27

Apply Now

Receive Emails with Similar Jobs

Point B

WebsiteLinkedInAll Job Openings

Customer Experience • Growth Investments • Workforce Experience • Operations Excellence • Healthcare

501 - 1000

Description

• The Customer Director (CD) is responsible for working closely with the Growth Leadership team to drive Point B’s success across their portfolio of strategic customers. • The CD is responsible for growing and managing revenue and profitability for a customer by partnering with a cross-functional team across the sales and delivery lifecycles. • The CD will bring leading edge client, strategic, commercial, and operational skill sets to a critical customer. • The CD is a proven leader in the industry of their customer, brings C-suite relationships, and is an advisor to senior leaders about trends, challenges, and business opportunities.

Requirements

• B.A. or B.S. degree required. MBA encouraged. • 15+ years of experience in a senior consulting and Client leadership role. • Minimum of 15 years in relevant industry. • Deep knowledge of a customer or industry segment with proven strong networking ability. • Existing relationship and ability to build new relationships with the strategic customers/targets, focusing on C-level and SVP relationships. • Proven track record in business development of $10-20m+ revenue per year. • Proven ability to design and sell outcome-based engagements, including the development of pricing models for deals of $1m+. • Business management experience, including growing and managing a large customer with profit/loss responsibility, and strategic planning at the customer and/or portfolio level. • Provided expertise and strategic insight to solving complex business problems, transformational initiatives, and executive leadership. • Worked as an effective leader across multiple industries and business areas. • Experience developing others. • Strong business community relationships specific to a Point B, Inc strategic customer/target. • Demonstrated experience in growing customer business in professional services.

Benefits

• Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives. • Flexibility and leadership development opportunities. • A culture designed to help our diverse team of individuals flourish. • Employee Stock Ownership Plan is a non-contributory retirement vehicle.