Inside Sales Representative - Bilingual, Hindi, Food Distribution, FMCG, CPG

November 5, 2024

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Premier Food Supplies, LLC

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Premier Food Supplies, LLC is a leading grocery distributor covering the Midwest and Southwest regions of the United States. Specializing in curating quality South Asian food products, Premier Food Supplies serves retailers and restaurants by providing a wide array of shelf-stable, frozen, and refrigerated goods. With over two decades of experience, they focus on delivering on-time, consistently priced, and high fulfillment rate products to their clients. Their operation includes regional distribution centers in Michigan, Illinois, and Texas, ensuring quick and efficient market reach.

south asian specialty grocery • wholesale • distribution • manufacturing • Food & Beverage

51 - 200 employees

Founded 2003

🛍️ eCommerce

🤝 B2B

🛒 Retail

📋 Description

• Sales Management: Consistently manage and grow weekly sales orders from assigned accounts through phone calls, online communication, and occasional field visits. • Client Engagement: Regularly engage with clients via phone, email, and occasional in-person visits to assess needs, manage inventory, enhance sales through upselling/cross-selling, promote trials/samples, and maintain promotion awareness. • Product Expertise: Develop and maintain an in-depth knowledge of product offerings to provide tailored recommendations. • Collections Support: Assist the collections team in securing timely payments from accounts, including necessary follow-ups. • Relationship Cultivation: Cultivate strong relationships with grocery and restaurant clients, advising on product selections and order processes. • Issue Resolution: Address customer inquiries and resolve issues promptly, logging and tracking significant concerns for resolution. • Warehouse Support: Coordinate with the local warehouse supervisor to complete order fulfillment and support local customer pick-ups. • Troubleshoot fulfillment issues in Odoo ERP, WMS system (similar to Netsuite). • AR Responsibilities (as needed): Create invoices, receive, process, and post incoming payments. Resolve client billing questions and concerns. Reconcile invoices and payments for assigned accounts. Maintain follow-ups based on aging receivables for each assigned account. • Data Analysis: Analyze sales data to identify opportunities to increase market share and wallet size. • Market Insights: Stay informed about market trends and competitors, providing regular insights and reports to management. • Strategy Implementation: Collaborate with the business strategy team to implement sales insights in daily account management. • Marketing Participation: Participate in both virtual and occasional field marketing activities, product demos, and industry events to penetrate new markets. • Lead Generation: Engage in cold calling, email campaigns, and occasional in-person visits to generate new client leads. • Reporting: Provide management with reports on customer needs, potential new products or services, and competitive activities. • Technology Adoption: Assist customers in adopting new technologies and e-commerce platforms. • Additional Duties: Perform additional duties as required to meet business needs.

🎯 Requirements

• Minimum Qualifications 2-5 years of sales experience in food & beverage, hospitality, or distribution. • Bilingual in English and Hindi; additional South Asian languages a plus. • Proficient in Microsoft Office or Google Suite. • Valid driver’s license and clean record; willing to travel, as required. • Capable of occasionally lifting up to 60 lbs, as required. • Preferred Qualifications Previous Work Experience in South Asian (Indian) grocery or restaurant sales. • Familiar with diverse markets; adept at working in fast-paced settings. • Physical Requirements Occasional field work with occasionally lifting up to 60 lbs, as required.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) with Employer Match after 1 year • Life Insurance (Employer Sponsored & Voluntary options available) • Short Term and Long Term Disability Insurance • Generous PTO (5 days on hire, with accrual over time) • 6 Paid Holidays per year • Referral Program • Relocation Assistance (as discussed per company’s discretion) • Travel Reimbursement • Bonus and Performance Bonus Opportunities