Bilingual Spanish Customer Service Agent

3 hours ago

🇺🇸 United States – Remote

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+1 more states

🌵 Arizona – Remote 🐊 Florida – Remote ❄️ Minnesota – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Prime Therapeutics

WebsiteLinkedInAll Job Openings

Pharmacy Benefits Management

1001 - 5000 employees

Founded 1998

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

Description

• As a Bilingual Member Service Specialist, you will be a part of our 100% remote Contact Center team and responsible for answering and handling incoming calls from Prime members, pharmacies and doctors’ offices. • You will provide support and assistance to our callers to help them get the medicine they need to feel better and live well. • This opportunity will help build your customer service skills and knowledge for a career in healthcare. • This is a Full Time work from home position and you will be eligible for our benefits on the first of the month after your start date.

Requirements

• Must have dedicated, secure high-speed cable, DSL, or fiber internet (i.e., Earthlink, CenturyLink or Frontier). • No wireless or 5G home internet connections (including T-Mobile, Verizon, community Wi-Fi or “hotspots”) • Must be able to work a schedule that could include evenings, weekends, holidays, and mandatory overtime based on business needs • Must have the ability to adhere to a pre-determined schedule, including planned rest & meal breaks. • Must have dedicated home workspace that would be private, quiet, without interruption and minimal distractions during your scheduled work shifts – including a door that can be physically secured • Must be available for a 6 to 8 week training class • Fluency in Spanish is preferred, fluency in English is required

Benefits

• All equipment is provided and shipped directly to your place of residence • Potential $1.50/hour bilingual skill pay increase • Highly structured work environment • Transferable skills within Prime or within the healthcare field • Opportunities to grow your career within Prime • Medical, dental, and vision insurance, paid time off, 401k match, and more