Director, Clinical Account Services
November 6
Description
• Plays a key role in various clinical pharmacy accounts. • Oversees overall clinical activities for various clients. • Responsible for identifying common customer problems that require clinical solutions. • Facilitates the implementation and monitoring of clinical solutions. • Serves as facilitator and mentor to the clinical liaisons. • Develops and tracks metrics that monitor the quality and care cost impact of the clients’ program. • Provides guidance and assistance to assist the Account Manager staff in attaining goals.
Requirements
• 8+ years of pharmacy experience. • 5+ years of experience in Pharmacy Benefits Management (PBM), Health plan or Medicaid clinical customer service. • Working knowledge of MS Office Suite and COGNOS or comparable. • Proven ability to plan, organize, schedule, direct, control and monitor project activities.
Benefits
• Encouragement of diverse candidates to apply. • Equal opportunity and affirmative action employer. • Tobacco-Free Workplace employer. • Opportunities for advancement within a growing company.
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