Manager, Enterprise Customer Success

November 8

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Procore Technologies

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Construction Software • Construction Project Management Software • Online Project Management Software • Web-based Construction Management Tools • iPad for Construction

1001 - 5000

Description

• Oversee a team of high-performing Customer Success Engineers • Make data-driven recommendations to customers • Manage KPIs and long-term goals for revenue growth • Collaborate cross-functionally with teams and executives • Develop strategies that create a learning environment and retain top performers • Support development of leaders through coaching and career opportunities • Create a culture of Customer Success across the organization • Up to 25% travel to client sites and events

Requirements

• 4+ years of experience in management or supervisory position within the construction industry • Understanding of the construction industry across different verticals • Deep understanding of value drivers in recurring revenue business models • Experience managing or working within revenue-focused teams • Empathy for customers and passion for revenue and growth

Benefits

• Generous paid time off • Healthcare coverage • Career enrichment • Development programs