Director, Business Development

November 13

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Logo of PSI CRO AG

PSI CRO AG

Number One Patient Enrollment CRO • Clinical Research • Clinical Trials • Oncology • Hematology

Description

• Actively prospect and leverage potential new business opportunities within specified Customer/Accounts. • Cultivate strong, long-term relationships with key decision-makers within the Account and develop deep knowledge of the Customer/Account organization. • Analyze potential opportunities and develop detailed business plans and sales strategies for each Customer/Account. • Identify and respond to Customer/Account needs in order to define potential PSI opportunities. • Ensure appropriate strategy/solution is proposed to Customer/Account. • Work with Operations to identify sales team and prepare presentation. • Educate team participants in Customer/Account culture, operational needs/methods and sales techniques needed to close the sale. • Lead the entire sales process, including identifying the appropriate team for pitch and preparing and leading the sales presentation. • Coordinate with the Proposal Development Group to develop proposal and Operations to finalize strategy and pricing. • Handle follow-up related to the sales and facilitate completion of contractual documents. • Ensure appropriate hand-off to project team by transferring knowledge on Customer/Account needs and expectations. • Share Customer/Account strategies and sales plans with Project Directors/Managers. • Coordinate with Project Managers/Directors and Operations to escalate and quickly address Customer/Account issues/concerns. • Seek input from Project Managers/Directors to proactively address Change in Scope, new opportunities or customer dissatisfaction. • Work with Project Manager/Director and Operations to ensure Changes in Scope (CIS’s) are appropriately negotiated with the Customer/Account. • Maintain high visibility within Customer/Account organization. • Monitor Customer satisfaction through regular formal and informal surveys. • Coordinate with Project Managers/Directors to ensure Customer/Account needs are being met and address concerns/issues in a timely manner. • Review proposals and analyzes requests for proposals and protocols. • Attend industry events, set up meetings at events, and perform follow-up with potential clients. • Act as a liaison between Bay Area clients and Operations on an as needed basis.

Requirements

• University degree in health sciences or an equivalent combination of education, training & experience. • Demonstrable competency in sales or business development preferably for a Contract Research Organization or company providing services to the healthcare industry. • 3 - 5 years of business development experience in the CRO sales arena. • Working proficiency with Salesforce. • Strong communication, collaboration, problem solving, and time management skills. • Capable and willing to travel.

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