Relay is the innovator of SaaS business feeds that drive unmatched customer, member, and employee engagement with over 10 years of experience helping companies with more meaningful engagement. Through our dedicated, 1:1 engagement channel, the Relay Feed, we deepen relationships with customers while improving business outcomes. Our goal is to maximize customer lifetime value by catalyzing mutually beneficial engagements between our clients and their customers. Recognized by top industry analysts, Relay has served more than 100 industry-leading clients and 70 million end users across numerous verticals, including health insurance and financial services.
Mobile • Customer Communications • Customer Acquisition & Retention • Customer Relationship Management • Customer Experience
51 - 200 employees
💰 $30M Private Equity Round on 2019-12
February 16
Relay is the innovator of SaaS business feeds that drive unmatched customer, member, and employee engagement with over 10 years of experience helping companies with more meaningful engagement. Through our dedicated, 1:1 engagement channel, the Relay Feed, we deepen relationships with customers while improving business outcomes. Our goal is to maximize customer lifetime value by catalyzing mutually beneficial engagements between our clients and their customers. Recognized by top industry analysts, Relay has served more than 100 industry-leading clients and 70 million end users across numerous verticals, including health insurance and financial services.
Mobile • Customer Communications • Customer Acquisition & Retention • Customer Relationship Management • Customer Experience
51 - 200 employees
💰 $30M Private Equity Round on 2019-12
• Own the full sales cycle from prospecting to close and drive new business sales in one of our verticals • Establish and navigate relationships with senior executives and decision-makers • Command, report, and forecast sales activity • Generate scalable revenue and hit target quota on a quarterly and annual basis • Foster new relationships for Relay through your own outbound efforts and with the help of our BDR team • Target account selling (prospecting/lead generation, qualification, and scoping, closing strategies, negotiations, etc.) • Collaborate with Relay’s marketing team to develop and execute demand generation campaigns • Develop and maintain in-depth knowledge of Relay’s product and pricing • Join sales and marketing members at industry events and roadshows
• Proven work experience as an Account Executive or relevant role • 8-10+ years as a sales hunter with relevant enterprise SaaS experience • Deep discovery skills – knowing how to ask the questions to get to the needs • Proven history of exceptional quota attainment • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organizations, including executive and C-level • A track record of successful enterprise software sales to multiple industries • Familiarity with customer experience management solutions, customer journeys, and customer satisfaction survey technologies (e.g. Net Promoter Score) • Salesforce.com experience • Experience managing a pipeline and closing SaaS contracts • Experience in the consulting industry, or in an analytical, consultative role • Experience in one of our core verticals (healthcare, financial services) • SaaS, B2B2C experience, is a plus
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