Customer Support Agent
October 23
Description
• The Customer Support Agent is responsible for providing exceptional customer service to RemotePass platform users. • This role involves handling a variety of inquiries and issues related to the RemotePass platform and payments, ensuring timely resolution and satisfaction.
Requirements
• Previous experience in a customer support or service role, preferably in a startup or fast-paced environment. • Strong communication and interpersonal skills, with a focus on empathy and patience. • Basic proficiency with customer support tools such as Intercom, Zendesk, or similar. • Problem-solving abilities and a customer-first approach. • Fluency in English. • Excellent verbal and written communication skills. • Ability to learn and adapt to new technologies and platforms quickly.
Benefits
• Opportunity to work remotely from anywhere in the world. • Premium health insurance.
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