PBM Client Success Associate

January 3

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Logo of Rightway

Rightway

Care Navigation and PBM

201 - 500 employees

βš•οΈ Healthcare Insurance

☁️ SaaS

🀝 B2B

πŸ’° $100M Series C on 2021-03

Description

β€’ As the Pharmacy Client Associate, you serve as the primary contact for PBM operational matters. β€’ Responsible for overseeing tasks through resolution and maintaining client relationships. β€’ Engage internal departments and clients for issue tracking and resolution. β€’ Drive practical and creative solutions for complex situations. β€’ Ensure timely resolution while meeting client performance guarantees.

Requirements

β€’ Bachelor's degree preferred; active Certified Pharmacy Technician (CPhT) preferred. β€’ Minimum 3 years of PBM Account Management experience preferred; or any combination of education and experience which would provide an equivalent background. β€’ Experience and knowledge in the PBM and/or healthcare field preferred. β€’ Excellent organizational and time management skills. β€’ Excellent verbal and written communication skills. β€’ Working knowledge of Excel and other Microsoft Office applications is preferred. β€’ Ability to analyze, interpret and develop solutions effectively. β€’ Ability to work independently within a fast-paced environment with quick turnarounds. β€’ Very limited travel may be required.

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