Senior Manager, Operational Excellence - Strategic Initiatives

6 days ago

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $90k - $130k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Rightway

WebsiteLinkedInAll Job Openings

Rightway is a healthcare company focused on providing care navigation and pharmacy benefits management solutions. It specializes in helping employers and health systems lower healthcare costs and improve outcomes through personalized, proactive clinical support and transparent pharmacy benefits management. Rightway offers a human-first approach, providing real-time, one-on-one support to members to help them make better healthcare decisions and navigate the complexities of healthcare systems. The company aims to reduce healthcare costs while improving employee satisfaction with healthcare services.

Care Navigation and PBM

201 - 500 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

💰 $100M Series C on 2021-03

📋 Description

• Serve as the strategic right-hand to the Vice President of Navigation Service Delivery, providing comprehensive and cross-functional support. • Oversee key programs and initiatives, driving strategic execution, operational efficiency, and quality outcomes. • Lead projects, process improvements, integrations, and workforce optimization efforts, ensuring alignment with organizational goals and priorities. • Act as a trusted advisor to the Vice President, providing insights, analysis, and recommendations to support strategic decision-making. • Collaborate with senior leaders across Navigation Operations, Product, Client Success, and other departments to align initiatives in support of Navigation and corporate priorities. • Develop, implement, and monitor strategies that drive operational and commercial success. • Lead the planning, execution, and successful delivery of cross-functional projects and strategic initiatives. • Collaborate with stakeholders to define project scope, objectives, timelines, and resource needs. • Monitor and report on project progress, addressing risks and issues proactively. • Partner with operations and analytics teams to design and implement dashboards and KPIs for Navigation Operations. • Identify opportunities for process enhancements and lead the implementation of Lean and Six Sigma initiatives. • Support workforce planning and optimization initiatives to ensure teams meet organizational goals and client service levels.

🎯 Requirements

• Bachelor’s degree required; advanced degree (e.g., MBA, MHA) preferred. • Minimum of 8 years of experience in operations, strategy, or project management roles, with at least 3 years in a leadership position. • Demonstrated expertise in Lean, Six Sigma, or other process improvement methodologies. • Proven ability to manage complex projects and drive initiatives to successful completion. • Experience with workforce optimization, quality frameworks, and KPI development preferred. • Strong analytical, communication, and interpersonal skills, with the ability to influence stakeholders at all levels.