Network Support Analyst III

Yesterday

🇺🇸 United States – Remote

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $95k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛜 Network Engineer

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Ryder System, Inc.

WebsiteLinkedInAll Job Openings

Transportation • Logistics and Supply Chain • Truck leasing • Truck maintenance • Truck rental

10,000+ employees

Founded 1933

🚗 Transport

🛍️ eCommerce

Description

• Responsible for maintaining a reliable, secure and efficient data communications network. • Deploy, configure, maintain, and monitor all active network equipment. • Ensure network security and connectivity. • Design, implement, and manage Cisco WAN/LAN network infrastructure. • Perform network configuration and troubleshooting. • Maintain servers and associated hardware, applications, services, and settings. • Provide Tier 2/3 support for escalated network and system issues. • Collaborate with cross-functional teams to design and implement network solutions. • Monitor network performance and capacity to identify and address issues proactively. • Configure Fortinet Firewalls. • Document processes, network configurations, and troubleshooting steps.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field. • 5+ years of relative experience in IT network infrastructure in a large scale enterprise with hands-on networking experience. • Proven experience working with Cisco networking technologies. • Excellent troubleshooting skills and the ability to analyze complex network issues. • Ability to take and read network packet captures and debugs. • Must have working knowledge of SDWAN. • Must have proven experience with Fortinet Fortigate Firewalls. • Experience with FortiNac, FortiEMS, FortiAnalyzer a plus. • Must have working knowledge of VMWare virtual infrastructure. • Excellent knowledge of best practices around management, control, and monitoring of network infrastructure. • Experience working with SolarWinds network management software or similar to monitor, identify, and troubleshoot network performance issues. • Hands-on experience in Cisco network switching and routing – Configuring network switches, static routes, vlans, ports, trunks, etc. • Strong understanding of networking protocols, including TCP/IP, L2/L3, dns, dhcp. • Experience deploying, maintaining, troubleshooting wireless infrastructure. • Familiar with Aruba access points, controllers, Airwave management. • Hands on experience configuring and working with Firewalls and security appliances - VPN’s, Policies, NAT’s, etc. • Experience deploying/managing Network Access Control solutions. • Proficient in Windows, Mac, and Linux environments. • Working knowledge of low voltage cabling. • Experience with supporting remote office environments. • Ability to work independently under minimal supervision. • Exceptional critical thinking and problem-solving ability. • Strong interpersonal skills to assist non-technical individuals with complex technical issues. • Great at organizing, prioritizing and multitasking.

Benefits

• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options. • Paid time off for vacation, illness, bereavement, family and parental leave. • Tax-advantaged 401(k) retirement savings plan.