Customer Onboarding Manager - LATAM

December 7

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SafetyCulture

WebsiteLinkedInAll Job Openings

App Development • UI/UX Design • Software Engineers • Platform Development • iOS Development

501 - 1000 employees

Founded 2012

☁️ SaaS

🏢 Enterprise

📋 Compliance

Description

• SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. • We provide a mobile-first operations platform that gives workers a voice and leaders visibility. • Opportunity for a Customer Onboarding Manager to join the Customer Success team in ensuring successful product deployment. • Use exceptional communication skills to exceed customer needs and expectations.

Requirements

• Strong relationship and stakeholder management skills • Experience implementing software (SaaS experience desirable) • Ability to actively listen, understand customer pain points and take action • Ability to prioritise proactive outreach to customers and leverage playbooks and processes to drive success • A strong passion for teaching, coaching and delivering change through technology in a target driven environment • A background in leveraging data through a variety of tools to inform and execute strategies that encourage product adoption • Persuasion and presentation skills, with the ability to communicate up and down an organisation underpinned by outstanding verbal and written communication skills • Native or bilingual in Spanish

Benefits

• Equity with high growth potential and a competitive salary • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office • 401k • Generous Medical Insurance plans • In-house Chef serving up daily breakfast, lunch and snacks • Wellbeing initiatives such as subsidised fitness programs, EAP services • Paid Parental Leave • Access to professional and personal training and development opportunities • Hackathons, Workshops, Lunch & Learns • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies • Freshly brewed coffee, beers, boutique wines and a range of non-alcoholic beverages • Quarterly celebrations and team events • Pickle Ball Court, modern workspace and pet-friendly office