Epic Application Analyst - Professional Billing

September 20

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Saint Francis Health System

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10,000+

Description

• Full Time Job Summary: The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications. • Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them. • Participate in future state workflow review and development and complete the system build necessary to support these new workflows. • Work collaboratively in workgroups and across interdisciplinary teams. • Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions. • Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters. • Continually identify opportunities for functional improvement in applications. • Provide tier-2 support of application incidents reported through the help desk. • Maintain up to date documentation. • Implement changes using documented processes that are compliant with departmental policies and procedures. • Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.

Requirements

• Minimum Education: High school diploma or GED. • Bachelor's degree strongly preferred. • Licensure, Registration and/or Certification: Obtain and maintain Epic certification in assigned application module(s). • Work Experience: One year of related experience. • Current internal/external Epic operational experience strongly preferred. • Knowledge, Skills and Abilities: Ability to complete Epic certification and maintain certification in assigned application module(s). • Basic computer skills. • Ability to work independently and within a team across multiple disciplines. • Ability to establish and meet work schedules within limited time frames and under tight deadlines. • Analytical ability to solve both business and technical problems. • Excellent interpersonal and communication skills.