Field Service Engineer - Mobile CT

3 days ago

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Logo of Samsung NeuroLogica

Samsung NeuroLogica

Medical Devices • Healthcare Technologies • Portable CT Manufacturing • Digital Radiography • Ultrasound

51 - 200

💰 $12M Venture Round on 2012-01

Description

• Field Service Engineer, Mobile CT for New York & New Jersey • Troubleshoot and resolve complex technical problems on CT equipment in a medical environment • 75% Travel/25% Home Office. Frequent travel to Canada is required. • Drive customer satisfaction through service excellence by conducting preventive maintenance, managing repair/parts cycle times • Ensure escalation situations are managed and corrected quickly and professionally • Have a very high level of product knowledge • Provide information such as fault trees and training materials • Close reports to CSD on Great Plains, PM Reports, Service Reports

Requirements

• Associates Degrees in Electronics, Telecommunications, or Computer Networking or other related discipline or equivalent experience preferred • Technical training and at least 2 years hands on experience servicing medical equipment. Experience with CT and Imaging a plus • ISO, FDA, CMDR Awareness Training and Product Complaint System, or Certification – Health Stream • Experience with mechanical devices, tools and test equipment, telecommunications systems, and working knowledge of computer networking • Must demonstrate fluent English verbal and written communication skills and work effectively in a demanding, fast paced environment • Willing to travel overnight • Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post-employment) is required • Budget, expense, and resource management experience required • Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management

Benefits

• 6 Different Blue Cross/Blue Shield Medical Plans to meet your needs • Dental coverage through Delta Dental • Vision coverage by VSP • Company paid Short-term and Long-term Disability coverage • $1 for $1 401k match up to 5% managed by Fidelity • Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more!

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