Customer Success Manager - SIU Experience

Yesterday

Apply Now

Receive Emails with Similar Jobs

Shift Technology

WebsiteLinkedInAll Job Openings

Mathematics • Computer Science • Big Data • Machine Learning • Artificial Intelligence

201 - 500

💰 $220M Series D on 2021-11

Description

• Customer Success team drives adoption of AI-powered insurance products • Onboarding new customers by engaging executive teams • Maintain communication with customers about adoption trends • Represent the voice of the customer to inform sales process • Travel to meet customers and understand their needs

Requirements

• You bring deep industry knowledge of commercial lines insurance and can act as a Subject Matter Expert (SME) in this area • Have at least 5 years of successful experience working within the insurance industry within claims or underwriting (commercial and personal insurance) • SIU background is a MUST • Have excellent communication skills; you know how to make complex things feel simple • Can tailor communication to the customer’s needs with confidence, and can effectively deliver memorable presentations leveraging storytelling skills • Can manage multiple accounts simultaneously • Have a university degree in a business related field or equivalent experience.

Benefits

• Flexible remote and hybrid working options • Competitive Salary and a variable component tied to personal and company performance • Company equity • Focus Fridays, a half-day each month to focus on learning and personal growth • Generous PTO and paid holidays • Mental health benefits • 2 MAD Days per year (Make A Difference Days for paid volunteering)