Account Manager

6 days ago

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Smile Digital Health

WebsiteLinkedInAll Job Openings

FHIR • CDR • Health data repository • Clinical Repository • Clinical Database

201 - 500 employees

Founded 2016

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 $30M Series B on 2023-01

Description

• Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. • We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. • Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. • The Account Manager is responsible for building strong relationships with internal teams and assigned strategic clients through regular cadence, account planning, tactical execution, whitespace opportunity identification, and timely issue resolution with support.

Requirements

• 3+ years of experience in account management, consultation, similar client/customer facing consulting role and/or project management. Experience in the healthcare technology industry is strongly preferred. • Post-secondary education in business management or other similarly relevant fields. • Experience delivering client-focused solutions based on customer needs as well as business goals and objectives. • Previously demonstrated experience in consulting with varying levels of organizations including executives. • Exceptional critical thinking and strategic solutions based problem solving skills. • Strong negotiating skills, with the ability to prioritize, multi-task and work under pressure. • Excellent and clear written and verbal communication skills. Bilingual French is an asset.

Benefits

• Remote Work Environment • Flexible Time Away From Work Policy including PTO, Personal and Sick Days • Competitive Salary and Health/Medical Benefits • RRSP/TFSA/401K Employee Contribution • Life and Disability • Employee Assistance Program • FHIR Study Program and Skillsoft Learning • Super HAPI Fun Club