GR8 Tech
GR8 Tech is a leading provider of B2B iGaming solutions. It specializes in offering customizable software platforms for online gambling businesses, focusing on enhancing player experience and operational efficiency. GR8 Tech's comprehensive offerings include a full-featured sportsbook, online casino solutions, CRM systems tailored for iGaming, and secure payment gateways. The company emphasizes technology innovation and infrastructure to support emerging markets and multi-currency and multi-language operations, ensuring global reach. GR8 Tech is committed to security and has obtained several certifications to meet industry standards. With solutions ranging from platform customization to comprehensive risk management, GR8 Tech is poised to empower iGaming businesses for success.
BaaS • Platform • Franchise • Sports Betting • Igaming
Junior CRM Education Specialist
March 15
GR8 Tech
GR8 Tech is a leading provider of B2B iGaming solutions. It specializes in offering customizable software platforms for online gambling businesses, focusing on enhancing player experience and operational efficiency. GR8 Tech's comprehensive offerings include a full-featured sportsbook, online casino solutions, CRM systems tailored for iGaming, and secure payment gateways. The company emphasizes technology innovation and infrastructure to support emerging markets and multi-currency and multi-language operations, ensuring global reach. GR8 Tech is committed to security and has obtained several certifications to meet industry standards. With solutions ranging from platform customization to comprehensive risk management, GR8 Tech is poised to empower iGaming businesses for success.
BaaS • Platform • Franchise • Sports Betting • Igaming
📋 Description
• GR8 Tech is a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry. • Assisting and consulting on CRM tools such as segmentation, automation, customer journey building, and tracking to enable data-driven campaign optimization. • Providing timely and effective support to troubleshoot issues, address inquiries, and guide users in system navigation. • Creating training materials, including user guides, online tutorials, and videos, to support training initiatives. • Conducting and assisting in training sessions for employees on effective CRM system usage, including preparing supporting materials for training and workshops.
🎯 Requirements
• At least 1 year of experience in a similar position or in a role such as Customer Support, Technical Support, or related fields. • Strong written and spoken communication in English (B2 level or higher). • Strong written and spoken communication in Ukrainian (preferred) or Russian. • Analytical mindset, strong communication skills, and the ability to work in a team. • Being willing to learn new areas if there is no prior CRM or industry experience. • Being able to process large volumes of information efficiently.
🏖️ Benefits
• Sports compensation • Medical coverage • Psychological support • Home-office coverage. • Remote work, Coworking compensation • Childcare budget • Maternity leave • Paternity leave • Additional 2 days for family events.
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