CRM Account Manager

February 26

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

+2 more states

🏄 California – Remote 🦌 Connecticut – Remote 🌪️ Oklahoma – Remote ⛷️ Utah – Remote

⏰ Full Time

🟢 Junior

🏆 Customer Success

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Solera Holdings, LLC.

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Solera Holdings, LLC. is a company that specializes in providing data-driven fleet and vehicle lifecycle management solutions. The company offers a comprehensive suite of products and services aimed at optimizing fleet operations, enhancing vehicle repair accuracy, and streamlining vehicle claims and titling processes using data and AI technologies. Solera prides itself on its deep relationships with Original Equipment Manufacturers (OEMs) and leverages over extensive repair orders to aid in vehicle repair. Its solutions are designed to improve efficiency, performance, and customer satisfaction across the vehicle lifecycle, from purchase to repair and salvage.

5001 - 10000 employees

Founded 2005

☁️ SaaS

📋 Description

• Responsible for driving profitable net growth via retention and growth of CRM customers. • Uncover and understand customer goals and challenges and establish appropriate CRM products. • Influence customers’ buying behavior by conducting impactful discovery calls and reviews. • Deliver product demos that meet customer expectations and address the customer’s pains/gains. • Utilize Salesforce.com to manage tight, organized sales processes with quality operational performance. • Conduct in-person and virtual meetings with assigned accounts to conduct business reviews. • Set up and conduct demo presentations and negotiate software pricing. • Work collaboratively with legal, finance, and operations to streamline changes to customer accounts. • Escalate issues in accordance with company policy.

🎯 Requirements

• Bachelor’s degree in Business Administration, Marketing, or Communication preferred, or an equivalent combination of work experience and education. • 1+ years of sales/account management experience, preferably in B2B. • Sales experience with a high-tech company is strongly preferred. • Requires 70% travel. • Strong presence and experience in cultivating the current account base. • Demonstrated ability to present software and solutions over the phone is strongly preferred. • Proficient with corporate productivity and web presentation tools. • Experience working with Salesforce.com or similar CRM. • Excellent verbal and written communication skills. • Strong listening and presentation skills. • Ability to multitask, prioritize, and manage time effectively. • Self-driven, results-oriented, with a positive outlook and a focus on quality. • Knowledge of Microsoft Office, including Outlook, Excel, and PowerPoint.